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Wednesday, 13 July 2011

Choice

I'm having a little moment with the current obsession with choice. I can't remember the exact story which had me howling at the radio the other day, but it was something to do with having choice within health care.

Now I am all for choice. If you passionately want to do something, have a home birth for example, then you should be supported in that decision. But quite often we don't have an overwhelming sense of what we want, beyond wanting the best possible outcome.

I'm particularly obsessed with how stressful choice is, particularly if it is around health. It's all very well saying we can choose which hospital we can be treated in, but who has the time or reason to do the research when you (or one of your family) is unwell? No choice is not what is needed then, what is needed is the best quality health care wherever you go.

Choice is really stressful. When the decision about whether to treat or not, or where to treat comes back to us it has the effect of transferring responsibility to the individual. Responsibility is a great thing, it makes people think things through and take on board the likely implications of their decisions. But I'm not a trained health professional. My decisions will be entirely based around what the medical professions say (and how they say it) and random totally unscientific googling. I'd really rather that decisions about health treatment are made by someone who actually knows what they are talking about. I'd also rather that if something doesn't go quite to plan, say a treatment of a child leads to the manifestation of some unpleasant side effects, that the parents, already under extreme pressure, do not add guilt over making the wrong choice to the list of things to beat themselves up about.

Finally, I have a sneaking suspicion that for all the talk from the politicians about choice, they are actually approaching it in much the same way that I approach giving my children choices. I ask the boys if they want to wear red socks or blue socks. If they want peas or broccoli. The crucial issue does not lie in the colour of the socks or which veg is for supper, but in whether to wear socks or not or eat veg or not. Am I the only one to be unable to shake off that the politicians are giving us the choices that don't really matter? When it comes to health care (or education or whatever else we are being given choices in) what we really want is good delivery across the country with an ability for those who do have a particular preference to have choice if they want it.

11 comments:

  1. I had a friend who wrote a brilliant poem once about choice. I now can't remember any of it, but the gist of it was: politicians give us choice so that we are so busy choosing we can't see what they are really up to.
    Choice sounds great, but service provision is better. If we have the service, we will fight for the choice to use it.

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  2. Choice - the bed-fellow of confusion marketing.

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  3. I totally agree and this is also one of my bugbears. People don't want to have to choose the whole time. They just want to know that the local school or hospital is good, and go to it. Here in the states, people spend their lives obsessing over which doctor to go to, and they are never happy. In contrast, education is quite strictly zoned, so you have to go to the school for the street you live in, and everyone is fine with that.

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  4. I agree completely. I also think the choice agenda is bound up with the government's mania for marketization: if you have choices you can have products and some of the products can be more successful than other products (and command higher prices, and be monopolized by the rich and pushy).

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  5. brings to mind the choice of 30 odd different cereals. (All containing salt and sugar - but that's an aside) We are consumers therefore we need choice (or vice versa) so we can do the planet in.

    There's a lot of talk about choice in education, but really you only have the choice if you're rich. That's not really a choice in my world.

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  6. I think you are spot on. Plus, I have never been asked anyway, by any GP which hospital I would like to go too for any further treatment. I have only ever been sent to my local hospital.

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  7. I agree totally. Choice is an illusion given to us by politicians. It means diddly. -HMx

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  8. I think one of the hardest parts around choice and healthcare is the lack of accurate and reliable information on which to base your choice

    During my difficult pregnancy with Littler I was astounded at the information that was witheld from me and the amount of unnecessary shroud waving I had to cope with - yes it might have been easier for the staff if I had just done what they wanted but for me, I needed to participate in the process and make active decisions and they should have helped us with that by letting us have the information not keeping it from us to try and accelerate the process

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  9. Giving people choice when it comes to healthcare strikes me as very token. When it became apparent my daughter had hearing problems we were given a choice of hospitals: one five minutes' drive from here and the other 40 minutes' drive. The nearest hospital didn't have any available appointments for nearly 5 months, the one further away had one available within 3 weeks. That's not really choice, I agree that there are many other aspects of healthcare which need to be improved before wasting time making people feel they're in control.

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  10. If all the choices are bad, not exactly a choice. But some major choices are good - think what it would be like if we all had to go to our local university, for example.

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